Welcome to Peclet Ski Service

Heel binding on one of the Skis was broken, causing it to slowly slide back by itself while skiing. Ski came off on the Arolles black run so I had to slide part of the icy run on my body causing me bruising which made sitting and skiing uncomfortable for the rest of the trip. Lucky, considering how much worse my injuries could have been. Person issuing the equipment seemed dazed/confused the entire time. And this is perhaps why the broken binding wasn't noticed. Would have had to walk 1km uphill in Ski boots had i not known how to adjust a heel binding myself. Store representative confirmed that the heel binding was broken, justifying it saying it was "very rare". Clearly not stringent enough testing of equipment before issuance! Store representative then gave me an email to contact regarding a refund, but when I emailed this address I received a automatic reply saying I required an "exceptional refund form" from the store. This clearly should have been told to me in the store, alone with the form.

So reliable year after year

The store is easy to find in the centre of Val Thorens. The staff were very patient and helpful, particularly Roman, who helped with our boot fitting. Collecting our equipment at 3pm the day before meant that there were no queues and no pressure. Equipment was not pristine, it was late in the season, but was all perfectly good condition and worked well. Thanks Team Skimium!